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Privacy Policy

Puntit › Privacy Policy

This Privacy Policy outlines how Puntit Casino (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website and associated services. We are committed to safeguarding your privacy in accordance with applicable laws and regulations of the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller Information

Puntit Casino is the data controller responsible for your personal information. If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact us using the details provided on our website.

3. Types of Personal Data Collected

We collect and process personal information necessary to provide and improve our services, fulfil legal obligations, and ensure the security of our platform. The categories of personal data we may collect include:

  • Identity Data: full name, date of birth, gender, nationality, government-issued identification.
  • Contact Data: home address, email address, telephone number.
  • Account Data: username, password, account preferences.
  • Financial Data: payment card details, bank account information, transactional data, deposit and withdrawal records.
  • Technical Data: IP address, device type, operating system, browser type, usage data, cookies, and similar technologies.
  • Gaming Data: records of your betting history, gaming activity, wins, losses, and responsible gambling limits.
  • Communication Data: records of correspondence with our support team and participation in surveys or promotions.

4. Purposes and Legal Bases for Processing

We process your personal data for the following purposes and in reliance on the corresponding legal bases:

  • To create, manage, and administer your account (performance of a contract).
  • To verify your identity and age to comply with legal and regulatory obligations (legal obligation).
  • To process deposits, withdrawals, and other account transactions (performance of a contract).
  • To detect and prevent fraudulent activity, money laundering, and other illegal activities (legal obligation and legitimate interests).
  • To ensure the security and integrity of our website and services (legitimate interests).
  • To provide customer support and respond to your enquiries (performance of a contract).
  • To send service-related notifications about changes to our terms, policies, or services (legal obligation and legitimate interests).
  • To conduct statistical analysis and improve our services (legitimate interests).
  • To comply with licensing and regulatory requirements, including responsible gambling obligations (legal obligation).
  • To send marketing communications with your consent, where applicable (consent).

5. Data Sharing and Disclosure

We may share your personal information with selected third parties in accordance with this Policy and applicable law. Categories of recipients may include:

  • Payment processors and financial institutions for transaction processing.
  • Identity verification and fraud prevention service providers.
  • Regulatory bodies, licensing authorities, and law enforcement agencies, as required by law.
  • Technology and analytics providers assisting with website functionality and security.
  • Professional advisors, such as auditors and legal consultants.

We require all third parties to respect the security of your personal data and to process it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes.

6. International Data Transfers

If personal data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place to protect your information, such as standard contractual clauses or other lawful transfer mechanisms as required by applicable data protection laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. Retention periods may vary depending on the type of information and applicable legal obligations. After the relevant retention period has expired, your personal data will be securely deleted or anonymised.

8. Your Rights as a Data Subject

Under UK data protection law, you have the following rights:

  • The right to access your personal data.
  • The right to rectify inaccurate or incomplete data.
  • The right to request deletion of your data in certain circumstances.
  • The right to restrict or object to processing in specific situations.
  • The right to data portability.
  • The right to withdraw consent at any time where processing is based on consent.
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us using the information provided on our website. We will respond to your requests in accordance with applicable laws.

9. Security of Personal Data

We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments. While we take reasonable steps to protect your data, please note that no method of transmission or storage is completely secure.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, analyse website usage, and provide personalised content. You can manage your cookie preferences via your browser settings. For more information about our use of cookies, please refer to our Cookie Policy.

11. Automated Decision-Making

We may use automated decision-making processes, including profiling, to comply with legal obligations such as anti-money laundering and responsible gambling requirements. You have the right to request human intervention and to express your point of view in relation to automated decisions.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and where appropriate, you will be notified by email or through your account. We encourage you to review this Policy periodically.

13. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us using the contact details available on our website. You may also contact the Information Commissioner’s Office (ICO) if you are dissatisfied with our response to your enquiry.